IT/ITeS

The IT/ITeS industry is a dynamic one that is constantly changing. Companies need to be agile so that they can modify their offerings for their end-customers in order to meet the ever-challenging requirements. We at PF InfoTech believe that a comprehensive approach towards convergence of communication requirements (voice, video and data) of all stakeholders in the IT ecosystem is necessary to effectively leverage investments made separately in different systems.

PF InfoTech provides world class Unified Communication Solutions featuring

IP based unified voice communications
Custom efficiency improving applications
Emergency management
Video conferencing
Public address system
IP surveillance and access control
Contact center solutions for technical help desk facilities
Consolidated voice and video kiosks
Conference/training room audio-video integration
Digital signage and IP TV
Specific voice and video solutions for various industries that the IT companies might want to cater to such as
Banking
Travel
Aviation
Manufacturing

Our unified, integrated approach ensures that all communication system elements work seamlessly with each other thus providing

Enhanced telephony solutions for various verticals
Packaged applications such as survey, queue busters, IP phone applications that improve the overall performance and efficiency of contact centers
Various IVR based custom applications for technical help desks and other specific verticals
Innovative voice and video kiosk solutions
CRM, ticketing and custom desktop applications

Networking
With adoption of IT applications, the LAN requirements of IT providers have ballooned over the past few years. Moreover, some applications involving high resolution video sharing and collaboration need a robust network and LAN bandwidth for effective usage by offshore and mobile workers. PF InfoTech delivers an integrated networking solution that combines both passive and active network components

Our ‘discover, design and deploy’ suite of services enables businesses around the world to rely on a powerful, mission-critical, high-bandwidth infrastructure to support all applications. End-to-end services by the deployment of structured cabling solutions enables us to provide end-to-end IP infrastructure on which different business applications like CRM (such as SAP, Oracle and PeopleSoft) and ERP software can run smoothly.
Data Center and Virtualization

Building an efficient and cost effective data center with optimized infrastructure is an important step for IT/ITeS organizations, which are either adopting it or upgrading their infrastructure. PF InfoTech provides end-to-end design and implementation services with respect to data centers, where we utilize the latest technologies of virtualization, private cloud or virtual desktop interface in order to ensure that the investments made in the data center yield appropriate results.

PF InfoTech has partnerships with almost all leading server, storage, information security and virtualization solution vendors. It is uniquely and optimally positioned to partner with you to provide the best, most suitable technology stack to build your data center in a cost efficient and business effective way.

With the SAS model gaining impetus, PF InfoTech can help ITeS players build a hosted “cloud” model for a shared service offering to their various customers with multi – tenanting, reliability, capacity and resiliency.
Enterprise Applications

PF InfoTech provides entire suite of custom and standard enterprise solutions for the various functions of the end clients of ITeS companies as well as for their internal consumption (if applicable).

Our superior professional services expertise on various CRM platforms such as SAP, Oracle and Pivotal give our IT/ITeS customers the edge to go out in the market and deliver end-to-end integrated solutions to their clients.

We also help our IT customers create custom software’s for various specific needs across various industries.